Case Study 05
Communicating and engaging an organisation-wide digital implementation affecting all employees and customers of a major retailer. We were asked to bring the change to life for all offices and shared service centres.
The suite of tools included infographics that told the story of the journey, animations that brought the story to life and an interactive web site that used latest in web design and augmented reality to provide bespoke communication for different employee roles within a consistent communication framework.
We supported this leading retailer to turn around employee engagement and a sense of apathy about the organisation’s commitment to change across all offices and shared service centres.